Design Thinking Workshop

OVERVIEW

The coaching and mentoring skills program is designed to provide participants with a comprehensive and immersive learning experience. It employs a multifaceted approach that incorporates role plays, dynamic presentations, interactive activities, and in-depth case submodule exploration.

Role plays allow participants to apply theoretical knowledge in practical scenarios, enhancing their skills and confidence. Engaging presentations offer valuable insights and context, while hands-on activities promote active learning and skill development. The exploration of case submodules delves into real-world situations, enabling participants to analyze, strategize, and problem-solve.

LEARNING OUTCOMES

ONE DAY WORKSHOP

• Build awareness about what design thinking can do and how it can be applied in the workplace, particularly around the improvement of existing services and the development of new products/services in existing areas of work.
• Understand the mindsets of a design thinker and key principles of deign thinking.
• Gain user insight through interviews and observations using the design thinking approach.
• Map product, service, or intervention pain points.
• Reframe challenges, articulate opportunities, and brainstorm new approaches.

TWO DAYS’ WORKSHOP

• Equip participants with the basic tools of design thinking and service design.
• Identify a core group of design thinking champions who might carry out a deeper design thinking project within the organisation.
• Hands-on experience with each stage of the design thinking process.
• Developed a deep understanding of potential users and their underlying needs.
• Prepared presentations to involve senior management at key decision points across the process.
• Developed an idea, created a rough prototype, and validated the business opportunity with real buyers.
• Created a brief business case for their project to argue for it to be moved to the next stage of development, which could be a pilot or commercialisation.

LEARNING METHODOLOGY

Design Thinking Workshops provide a holistic learning experience, blending activities, dynamic presentations, collaborative group work, in-depth discussions, real-world case studies, and insightful videos. This multifaceted approach ensures participants gain a comprehensive understanding of design thinking principles and empowers them to apply creative problem-solving techniques in diverse contexts.