Strategic Leadership & Teamwork Workshop
OVERVIEW
The hospitality business environment is usually fast-paced. Nevertheless, this fast-paced environment does not guarantee a smooth working environment as it evolves with personalities, cultures, religion, age, and maturity levels of thinking.
Often, in such an environment, many negative behaviors or work qualities arise, often seen as less priority by many organizations. Addressing such a work environment will be pivotal through a session on the psychometric entertaining approach workshop.
This Strategic Leadership & Teamwork Workshop provides participants with strategies for effective supervision, role play, and the skills and knowledge required to lead a team or workgroup in a business environment. This course includes developing plans, providing leadership, and supervising the performance of a work team.
LEARNING OUTCOME
By the end of this program, participants will be able to:
- Effective inter-dept relations and cooperation.
- Build commitment in others for their individual/team objectives.
- Hold others accountable for their individual results.
- Consistently behave in line with own expressed values and principles.
- Communicate effectively.
- Manage team performance.
LEARNING METHODOLOGY
- Interactive lectures, discussion, Games & Questions & Answers.
MODULE 1: Embracing Your Role as Action-Driven Team Lead
- Principles of good leadership (Leading Yourself first)
- Understanding Your Own Leadership style
- Understanding what makes people think
- Discuss What Your Boss, Employees, Peers, and Senior Management Expect from You in Your Supervisory Role
- Define and Discuss the Four Basic Management Functions: Planning, Organizing, Communicating and Monitoring
MODULE 2: Participating in team planning
- Identifying strategies for setting goals
- Discussing and agreeing on goals and responsibilities
- Identifying resources required
- Establishing standards of performance required by the team
- Determining task reporting requirements
MODULE 3: Creating a Motivational Environment
- How to create a Motivating and Inspiring Environment
- Discuss How the Behaviour Is a Function of Its Consequences
- Demonstrate Rules for Reinforcing Productive Behaviour
- Explain how to Avoid Common Reinforcement Mistakes
- Use Delegation as a Motivational Tool
- Develop a Strategy for Solving a Current Employee Motivational Problem
MODULE 4: Giving feedback
- Demonstrate Giving and Receiving Criticism Constructively
- Explain How to Minimize Defensiveness in Yourself and Others
- Specify Your Own Coaching Strengths and Weak Spots
- Demonstrate a Five-Step Coaching Discussion Model
- Deliver and Profit from Peer Feedback
- Managers
- Team leads
- Supervisors
- Executives
-
Ref. No.askhrd/2024/145
-
ModuleSBL Khas Claimable
-
AvailabilityPublic & Inhouse
-
TrainerHRDCorp Certified
-
Duration1 day (8 hours session)
-
SkillsAll Levels
-
LanguageB. Malaysia & English
-
VenueHotel (for Public Session)
-
FormatF2F | Webinar
-
Training MaterialProvided during training session
-
CertificateCertificate of Completion
-
Inclusion (Public)1 Lunch + 2 Coffee Breaks
Transforming learning with AI@ria precision, personalization, and adaptability, shaping tomorrow's minds today, one innovation at a time