Advanced Business English – Communication & Writing
OVERVIEW
Comprehension and grammar are essential indicators of one’s professionalism in the workplace. You ignore them at your peril.
Fewer things are more embarrassing than sharing your report around the conference table with everyone and noticing glaring mistakes in your English. At best, you may be flustered. At worst, discredited. It's a risky gaffe just not worth the trouble.
This workshop offers a rundown on the principles at work behind excellent spoken and written Business English.
LEARNING OUTCOME
By the end of this Business English training course delegates will be able to:
- Understand the basics of English grammar.
- Have a better command of verbs, nouns, pronouns, adjectives, adverbs, prepositions and conjunctions.
- Be ready to discard with confidence many outmoded writing conventions.
- Use grammar to help develop the skill of writing in a simple and business-like manner.
- Spell better.
- Use punctuation correctly.
- Form grammatically correct sentences for emails and letter writing.
- Pronounce commonly mispronounced words correctly.
- Communication more confidently in English.
LEARNING METHODOLOGY
This Business English workshop’s 90% practical based. There will be a combination of expert input, interactive practical exercises, group discussions, exercise worksheets and role plays.
DAY 1:
Basic sentence construction
- Subjects and objects
- Nouns, pronouns and verbs
- Adverbs and adjectives
- Capital letters and full stops
- Commas, colons and semicolons
- Punctuation rules
The structure of English
- Structuring sentences
- Phrases and clauses
- Subject and verb agreement
- Linking ideas
- Using different conjunctions
- Problems and solutions
Tenses
- Using different tenses
- Correct use of tense
- The passive and active tense
Apostrophes and plurals
- Before the S
- After the S
Writing styles
- Concise and succinct sentences
- Using descriptive sentences
- When to use different styles
DAY 2:
Tips and tricks
- Avoiding common grammatical mistakes
- verb tenses
- adverbs
- the double negative
- double comparatives and superlatives
- pronoun case
- antecedents
- relative pronouns
- the stranded preposition
- Commonly confused and misused words
Proofing your work
- How to spot mistakes
- Correcting your own work
Spoken Communication
- Managing phone calls
- Giving and following instructions
- Listening Skills
- Improving pronunciation
- Front Office/liners of any conglomerates.
- Call Center.
- Banking.
- Insurance.
- Oil & Gas.
- Property and all those involved in direct communication with clients, consumers, business partners etc.
-
Ref. No.askhrd/2024/115
-
ModuleSBL Khas Claimable
-
AvailabilityPublic & Inhouse
-
TrainerHRDCorp Certified
-
Duration2 days (16 hours session)
-
SkillsAll Levels
-
LanguageB. Malaysia & English
-
VenueHotel (for Public Session)
-
FormatF2F | Webinar
-
Training MaterialProvided during training session
-
CertificateCertificate of Completion
-
Inclusion (Public)2 Lunch + 4 Coffee Breaks
Transforming learning with AI@ria precision, personalization, and adaptability, shaping tomorrow's minds today, one innovation at a time