Emotional Management Intelligence

2 Days
4 Modules

Emotional Management & Intelligence

Emotional Intelligence – the ability to understand and control emotions, to recognize and respond to those of others - is emerging as the single most effective business skill of the new century. Whether you’re a company manager or director and want to learn how to manage your team or business more effectively, or perhaps you’re an executive and need cutting-edge skills to help you thrive in your future career, this 2-day session will be an eye opener for you. Far more than an introduction, you will learn the revolutionary tools in human change and development used by Anthony Robbins the #1 coach in the world. After the course, you will walk away with greater clarity, the ability to create change in yourself, understand the deep dynamic between people, and re-shape your own identity for success in life.

LEARNING OUTCOME

In this life-changing experiential workshop, you will discover more about yourself. You will learn to be aware of yourself, manage your moods, empathize with others, hone your social skills, manage stress and re-energize yourself. Managing and controlling your emotions can bring about increased productivity cum joy in the workplace.

Upon completion of the workshop, you will be able to:

Identify personal perspectives, beliefs and bias that hamper their effectiveness in working with others.
Gain an understanding of the importance of empathy in understanding and motivating others.
Analyse and interpret online assessment results from the EQ-i Inventory.
Apply tools to increase personal skills: self-awareness and self-management of personal emotions.
Apply tools to increase social skills: recognizing the emotions in others and responding to those emotions.
Discuss social responsibility and how it supports an organization’s goals and individual goals.
Apply tools to increase your and others' emotional intelligence.
Learn how to leverage their own emotions, their understanding of others, and their knowledge of the organization’s culture, politics, and processes to collaborate across boundaries, and increase their impact and influence in today’s flatter, matrixed organization.
Develop practical techniques to manage own yourself and your teams productively in the face of challenges or stress.

Organizational Impact

Improve teamwork through greater deeper understanding of one another.
Enhance cooperation through better relationship building skills.
Develop an emotionally intelligent work environment.
Work better with different personality styles and see situations and people from different perspectives.

LEARNING METHODOLOGY

This workshop’s methodology is a combination of expert input, interactive practical exercises, self-assessment, lots of hands-on role-play, group discussions, exercise worksheets, practical projects, presentations, creative music, visualizations together with action plans supported by video material, EI activities & powerful NLP techniques.

You are encouraged to participate actively in relating the principles of EI to the particular needs of your workplace & you will also get to practice & have hands-on experience on the workshop’s applications.

All the above are designed to promote an enriched EI learning experience with lots of relevant activities, networking, laughter, de-stressing & powerful insights.

DAY 1:

Module 1: SELF AWARENESS

WHY YOU NEED EMOTIONAL EXCELLENCE TO ACHIEVE THE WORK SUCCESS DESIRED

The emotional brain - intrapersonal & interpersonal intelligence
EI vs IQ; which is more superior
Your Body Believes What You Say

WHAT IS EMOTIONAL INTELLIGENCE (EI)?

Significance EI in your life

Module 2: SOCIAL AWARENESS

Our personal core values drive our attitudes and behaviors.
They are influenced by our upbringing and are deeply rooted in our belief system.
They are like the torchlight of our life. Aligning our personal core values to that of the company is like shining our own personal torch toward company values.
Team members will be able to contribute meaningfully to the alignment.

EXPLORE and ALIGN CORE VALUES

Aligning your values to your personal vision & company values to help you be in congruent instead of being in constant internal conflict.
Removing Limiting Beliefs – Beliefs that do not serve us anymore

DAY 2:

Module 3: SELF MANAGEMENT

WHAT TRIGGERS YOU EMOTIONALLY?

Although some leaders may never admit to them, everyone experiences some type of emotion. Whether anticipating bosses’ feedback, handling family or just being alone, all these scenarios involve some type of emotion. Willingness to deal with emotions signals your enthusiasm in performance enhancement.

VAK Profiling – Understanding your most preferred communication preference. Learn how you like people to treat you and how other people like to be treated.
Diffuse Your Emotional Triggers with Sub-Modalities – Learn to 'Detach' vs 'Attach' from situations, words, people, and emotions to help you manage your feelings.
Anchoring Your Positive Feelings and Bank into your Happy Bank – Why focus and waste your energy counting your frustration and failures when you can upbeat your feelings through changing your state of emotion.
The Art of Positive Reframing- "Words don't matter?" As US President, Barrack Obama said. Pick up the skills of changing the words you say to yourself and change your life!
Empathy--Powerful Communicator Enhancer for Superior-Subordinate relationship

HOW TO CHANGE YOUR STATE FROM DOWN TO UPBEAT INSTANTLY

Change your physiology.
Change your mental map/ blueprint.
Change your focus.
Change the meaning you give to life – reframing.
Anchoring your wins in life

Module 4: RELATIONSHIP MANAGEMENT

The Law of Connection - Improving Relationships At The Workplace

Emotional intelligence includes social intelligence, which is a combination of empathy and social skills. IQ matters a lot when we require technical competencies, but once in management, what makes you a star will be social or behavioural competencies - how you manage yourself and your relationships, emotional and social intelligence. These are competencies which distinguish the top 10 percent from the rest.” Therefore, workplace competencies based on emotional intelligence play a greater role in star-performance intellect. What does it take to really connect with someone, understand them, and build a solid foundation?
The Recipe for Deep Rapport Instantly to establish trust almost effortlessly.
Active Listening.
Creating personal chemistry.
Deal emotionally charged situations.

MENTAL TECHNIQUES FOR HANDLING STRESS

Anticipating and avoiding potentially stressful situations.
Learn coping techniques such as relaxation therapy, visualization and reframing your thoughts for handling workplace stress.

Ideal for: current and prospective managers and other key organizational contributors Outcomes: equip managers with EI skills that help them collaborate and manage others more effectively.

Participants walk away with not only a new understanding of themselves and why they tend to ‘do what they do,’ but also increased confidence in their ability to work with others, to manage and lead, and ultimately to increase their contribution to the growth and success of the organization.

This course includes