The Responsible Manager Workshop – 2 Days

The Responsible Manager Workshop – 2 Days

MODULE OVERVIEW

The “Responsible Manager” training module/workshop is a two-day advanced program designed for entry-level to senior managers. It focuses on enhancing leadership capabilities, understanding core responsibilities, and developing ethical and practical management strategies. The program covers accountability, ethical decision-making, conflict resolution, and fostering collaborative team environments. Through interactive sessions and practical exercises, participants will gain the skills needed to lead with integrity, adaptability, and efficiency.

LEARNING METHODOLOGIES

This module employs diverse learning methodologies to ensure a comprehensive and engaging experience:

  1. Interactive Lectures: Expert-led discussions to introduce and explain key concepts.
  2. Case Studies: Real-world examples for participants to analyze, evaluate, and discuss.
  3. Role-Playing Exercises: Simulations to practice handling complex management scenarios.
  4. Group Activities: Collaborative tasks to foster teamwork and problem-solving skills.
  5. Practical Exercises: Hands-on applications of learned techniques.
  6. Self-Reflection: Activities designed to encourage introspection and personal growth.
  7. Assessments: End-of-session quizzes and peer reviews to reinforce learning.
LEARNING OUTCOME

By the end of this module, participants will Understand, Develop and apply:

  • The principles of responsible management and ethical leadership.
  • The role of accountability in enhancing team performance.
  • The importance of emotional intelligence and ethical decision-making in a managerial role.
  • Skills for conflict resolution and fostering collaboration.
  • Techniques to lead and manage teams effectively.
  • Strategies for managing change and providing constructive feedback.
  • Best practices for responsible management in day-to-day operations.
  • Tools and frameworks to measure team performance and individual accountability.
  • Insights to craft actionable management and leadership plans.
7 REASONS WHY THIS IS MODULE IS IMPORTANT FOR MANAGERS?
  1. Enhances Leadership Skills: Empowers managers to inspire and guide teams effectively, strengthening their role in driving organizational success.
  2. Promotes Accountability: Helps managers embrace their responsibilities while fostering a culture of trust and dependability within their teams.
  3. Improves Decision-Making: Provides ethical frameworks for decision-making while preparing managers to navigate dilemmas and handle complex scenarios confidently.
  4. Fosters Conflict Resolution: Equips managers with the skills to resolve workplace conflicts constructively while fostering emotional intelligence to enhance interpersonal relationships.
  5. Facilitates Change Management: Equips managers with strategies to guide teams through organizational changes effectively, minimizing resistance and sustaining morale during transitions.
  6. Drives Performance and Growth: Highlights the significance of feedback in fostering team growth and development while ensuring managerial actions are aligned with both employee aspirations and organizational objectives.
  7. Builds Collaboration: Emphasizes fostering cohesive and high-performing teams while actively promoting diversity and inclusivity in team structures and interactions.
Features
  • Date
    21st & 22nd January, 2025
  • Duration
    2-Days (16 Hours)
  • Venue
    Swiss-Garden Hotel, KL
  • Inclusion
    2 Executive Lunch & 4 Coffee Breaks
    Certificate of Attendance
    Seminar literatures & Handbook
    Case Studies
    Managers Mental Assessment
    Practical & Real Scenario Discussions
Who Should Attend
  • Managers
  • Assistant Managers
  • General Managers
  • Head of Department
  • HR Manager
  • Admin Manager
  • Business Owners
  • Hotel Manager and all in Lead Management
Entry Fee
RM2800.00 per person (Fully HRDCorp SBL Khas Claimable)
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Itinerary
Day 1

Day 1: Foundations of Responsible Management

Session 1: Introduction to Responsible Management

Overview: This session sets the stage by defining what it means to be a "Responsible Manager." Participants will explore the expectations and importance of a manager’s role in shaping the organizational culture, achieving goals, and fostering a productive work environment.

Key Topics:

    • Core responsibilities of managers.
    • Ethical and accountable leadership principles.
    • The impact of responsible management on organizational success.

Activities:

    • Icebreaker: Participants share their most significant management challenges.
    • Group discussion: Characteristics of a responsible manager.
    • Lecture: Frameworks for understanding a manager’s responsibilities.

Session 2: Leadership & Accountability

Overview: This session focuses on how managers can balance leadership and accountability to build trust within their teams and drive performance.

Key Topics:

    • Differentiating leadership from management.
    • Setting clear expectations and ensuring follow-through.
    • Tools and metrics to track and measure accountability.

Activities:

    • Case Study Analysis: Participants review a real-world scenario where accountability was lacking and propose solutions.
    • Role Play: Simulate conversations where a manager must hold a team member accountable for their actions.

Session 3: Ethical Decision-Making

Overview: This session provides a framework for making principled decisions, even in challenging or ambiguous situations.

Key Topics:

    • Decision-making processes in management.
    • Principles of ethical decision-making.
    • Managing dilemmas: Balancing organizational objectives with personal values.

Activities:

    • Scenario Discussion: Participants analyze ethical dilemmas from various industries.
    • Group Exercise: Participants work together to develop a decision-making framework for their teams.

Session 4: Conflict Resolution & Emotional Intelligence

Overview: Participants will learn to manage workplace conflicts using emotional intelligence, fostering better relationships and a harmonious environment.

Key Topics:

    • Common causes of workplace conflicts.
    • Techniques for conflict resolution.
    • Emotional intelligence as a tool for understanding and managing emotions.

Activities:

  • Conflict Resolution Role Play: Participants practice resolving workplace disagreements.
  • Emotional Intelligence Assessment: Participants complete a self-assessment and receive individual feedback.
Day 2

Day 2: Practical Applications of Responsible Management

Session 5: Building a Collaborative Team Environment

Overview: This session emphasizes the importance of collaboration and teamwork in achieving organizational success.

Key Topics:

    • Characteristics of a high-performing team.
    • Strategies for fostering trust, respect, and inclusivity.
    • Techniques for managing diverse teams effectively.

Activities:

    • Group Project: Participants design a team charter outlining collaboration principles.
    • Interactive Discussion: Overcoming barriers to collaboration.

Session 6: Managing Change Responsibly

Overview: Participants will learn strategies to lead teams effectively through change, ensuring smooth transitions and maintaining morale.

Key Topics:

    • The role of a manager in times of change.
    • Strategies for communicating change effectively.
    • Techniques for managing resistance to change.

Activities:

    • Case Study: Participants analyze a change management failure and propose strategies to address it.
    • Workshop: Crafting a change management plan tailored to participants' organizational contexts.

Session 7: Driving Performance through Feedback & Development

Overview: This session covers the importance of feedback in employee growth and team development.

Key Topics:

    • The difference between constructive and destructive feedback.
    • Techniques for delivering effective feedback.
    • Aligning feedback with employee development goals.

Activities:

    • Feedback Simulation: Participants practice giving and receiving feedback in pairs.
    • Group Activity: Designing a feedback and development framework for their teams.

Session 8: Crafting an Actionable Management Plan

Overview: The final session synthesizes the learnings from the module and helps participants create a personalized action plan for responsible management.

Key Topics:

    • Setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals for managerial improvement.
    • Strategies for continuous learning and self-improvement.
    • Developing actionable steps for applying module insights.

Activities:

    • Individual Exercise: Participants create a personalized management action plan.
    • Peer Review: Sharing and refining action plans with fellow participants.

At the end of each day, participants will engage in a brief reflection session to consolidate their learning and share key takeaways. This reinforces the knowledge gained and prepares them for the next day’s activities.