MASTERING SALES & SERVICE TAX (SST) COMPLIANCE IN MALAYSIA

2 Days – Seminar | Classroom / Interactive Workshop
HRDCorp SBL Khas Claimable Module

OVERVIEW

The Mastering Sales & Service Tax (SST) Compliance in Malaysia seminar is a comprehensive 2-day program designed to give participants a practical and regulatory understanding of the Malaysian SST system, including Sales Tax Act 2018, Service Tax Act 2018, and Royal Malaysian Customs Department (RMCD) guidelines.

The seminar focuses on tax applicability, exemptions, registration, return filing, record-keeping, and audit preparedness, with real-life business case studies to help participants manage SST compliance efficiently and avoid costly errors.

Participants will gain clarity on tax treatment across different business scenarios, including manufacturing, services, hospitality, logistics, and retail sectors. Practical exercises will reinforce learning, enabling participants to apply concepts immediately within their organizations.

LEARNING OBJECTIVES

By the end of this program, participants will:

  • Understand the legal framework of Sales and Service Tax (SST) in Malaysia.
  • Identify SST applicability, registration thresholds, and exemptions for different industries.
  • Correctly apply sales tax and service tax treatment to various business transactions.
  • Learn how to complete SST returns, manage payments, and handle record-keeping efficiently.
  • Recognize common errors that lead to penalties and how to avoid them.
  • Gain confidence to handle RMCD audits, queries, and compliance inspections.
  • Strengthen internal SST compliance strategies and SOPs.

LEARNING OUTCOMES

Participants will be able to:

  • Confidently apply SST laws and guidelines to their business transactions.
  • Accurately compute, declare, and file Sales & Service Tax returns.
  • Identify exemptions and special rules relevant to their industries.
  • Develop internal SST compliance SOPs and documentation frameworks.
  • Prepare effectively for RMCD audits and minimize non-compliance risks.
  • Strengthen their organization’s tax governance and accountability.

LEARNING METHODOLOGY

  • Trainer-Led Presentations – Explaining legislation and compliance step-by-step.
  • Regulation Walkthroughs – Clause-by-clause discussion of SST Acts & RMCD guidelines.
  • Case Studies & Practical Examples – Malaysian business scenarios from multiple industries.
  • Group Workshops & Exercises – Completing sample SST returns, identifying exemptions.
  • Interactive Q&A Sessions – Clarifying specific participant issues.
  • Compliance Checklists & Templates – Building practical tools for internal use.
Features
  • Date
    3rd & 4th December, 2025
  • Time
    9:00 Am – 5:00 Pm
  • Duration
    2 Days
  • Language
    English & Bahasa Malaysia
  • Venue
    MENARA MBMR Unit 13-03 : Jalan Syed Putra, 58000 Kuala Lumpur
Who Should Attend
  • Finance & Accounting Teams
  • Tax Managers
  • Business Owners
  • Auditors
  • Compliance Officers
  • Operational Managers
  • Senior Executives
Entry Fee

Seminar : RM1450.00 per person

    • Inclusion :-
      • -16 hours F2F Seminar at ASK-HRD Academy
      • -Unlimited Q&A Session
      • -HRDCorp Accredited Trainer
      • -Case Studies
      • -Interactive Presentation
      • -Certificate of Attendance.
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Itinerary
Day 1: SST Legal Framework, Applicability & Sales Tax

09:00–09:30 am | Registration & Opening Session

    • Introduction to objectives & overview of Malaysia’s SST system.

09:30–11:00 am | Module 1: Legal Framework of SST

    • Overview of Sales Tax Act 2018 & Service Tax Act 2018.
    • RMCD’s role and regulatory updates.
    • SST vs GST – key differences and implications.

11:00–11:15 am | Morning Tea Break

11:15 am–12:45 pm | Module 2: Sales Tax – Fundamentals & Applicability

    • Definition of taxable goods, taxable persons & manufacturing.
    • Registration thresholds, taxable value, and exemptions.
    • Local vs importation scenarios.

12:45–2:00 pm | Lunch Break

2:00–3:30 pm | Module 3: Sales Tax Computation & Return Filing

    • Calculating sales tax, taxable periods, and accounting for tax.
    • Completing SST-02 returns (Sales Tax).
    • Practical exercises on tax calculation.

3:30–3:45 pm | Afternoon Tea Break

3:45–5:00 pm | Module 4: Sales Tax Case Studies & Common Errors

    • Manufacturing, distribution, and import case studies.
    • Common mistakes & RMCD audit findings.
    • Group discussion and compliance tips.
Day 2: Service Tax, Compliance Strategies & Audit Readiness

09:00–10:30 am | Module 5: Service Tax – Scope & Registration

    • Definition of taxable services under Service Tax Act 2018.
    • Thresholds for registration, group registration rules.
    • Special rules for hospitality, logistics, digital, and professional services.

10:30–10:45 am | Morning Tea Break

10:45 am–12:15 pm | Module 6: Service Tax Computation & Return Filing

    • SST-02 returns (Service Tax), due dates, and payment procedures.
    • Handling mixed taxable and exempt services.
    • Practical exercises: preparing and filing service tax returns.

12:15–1:30 pm | Lunch Break

1:30–3:00 pm | Module 7: Exemptions, Reliefs & Special Cases

    • Specific industry exemptions (education, healthcare, logistics, exports).
    • Group relief, imported services, and business-to-business (B2B) exemptions.
    • Treatment of foreign service providers & reverse charge mechanisms.

3:00–3:15 pm | Afternoon Tea Break

3:15–4:30 pm | Module 8: SST Compliance Best Practices & RMCD Audit Preparation

    • Internal documentation & SOPs for SST compliance.
    • RMCD audit process – what to expect, how to respond.
    • Preventing penalties, late payments & common pitfalls.

4:30–5:00 pm | Closing Session & Certificate Presentation

    • Key takeaways, Q&A, and implementation planning.
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