OVERVIEW

Modern organizations demand performance visibility, accountability, and data-driven decision making. The KPI Management – Complete Guide for Corporate Executives seminar provides a comprehensive, practical approach to designing, mapping, implementing, and evaluating Key Performance Indicators (KPIs) aligned with corporate strategy.

Participants will learn how to translate strategic goals into measurable KPIs, develop performance scorecards, monitor workforce productivity, and manage underperformance effectively. Through real-world examples, interactive workshops, and scenario-based discussions, this training equips executives with tools to drive measurable results, improve departmental efficiency, and enhance organizational performance culture.

LEARNING OBJECTIVES

By the end of this seminar, participants will be able to:

Understand KPI concepts, structure, and strategic purpose
Align KPIs with corporate objectives and departmental functions
Design balanced KPI scorecards and dashboards
Set measurable, realistic, and performance-driven KPI targets
Evaluate performance using data analytics and variance reporting
Conduct constructive performance review conversations
Implement corrective actions and track improvements
Improve transparency, accountability, and workforce productivity

LEARNING OUTCOMES

Participants will be able to:

Develop structured KPI frameworks aligned to company goals
Monitor KPIs using scorecards and performance dashboards
Track productivity and efficiency more transparently
Conduct performance reviews confidently using data
Implement targeted corrective actions
Build an accountable performance culture

LEARNING METHODOLOGY

Trainer-Led Presentations
Real Industry Case Studies
Hands-On KPI Mapping Exercises
Small Group Workshops
Interactive Discussions & Strategic Role Plays
Templates, Dashboards, Sample Scorecards
Q&A and Expert Coaching

Features

Date

1st December, 2025
Time

9:00 Am – 5:00 Pm
Duration

1 Day (8 hours)
Language

English & Bahasa Malaysia
Venue

MENARA MBMR Unit 13-03 : Jalan Syed Putra, 58000 Kuala Lumpur

Who Should Attend

Department Heads
Managers
Supervisors
HR Practitioners
Corporate Executives
Strategy & Performance Teams

Entry Fee

Seminar : RM880.00 per person

- Inclusion :-
  - -8hours F2F Seminar at ASK-HRD Academy
  - -1 Executive Lunch + 2 Coffee Breaks
  - -Unlimited Q&A Session
  - -HRDCorp Accredited Trainer
  - -Case Studies
  - -Interactive Presentation
  - -Certificate of Attendance.

DOWNLOAD BROCHURE

EMAIL US

WHATSAPP US

Itinerary

First Half Day

KPI Foundations & Design Principles

09:00 – 09:30 am| Registration & Welcome

- - Introduction to participant roles and expectations
  - Why KPI management fails in many organizations

09:30 – 11:00 am | Module 1: KPI Fundamentals & Strategic Alignment

- - Difference between KPI, KPI Metric, and Target
  - Leading vs Lagging indicators
  - Linking KPI to corporate mission, vision & strategy
  - KPI categories: Operational, Financial, Customer, People

11:00 – 11:15 am | Morning Tea Break

11:15 am – 12:45 pm | Module 2: KPI Design Frameworks (SMART, OKR, Balanced Scorecard)

- - SMART criteria for KPI development
  - OKR for strategy execution
  - KPI vs KRA vs Competencies
  - Hands-On Exercise: Draft 5 KPIs for your department

12:45 – 2:00 pm — Lunch Break

Second Half Day

KPI Evaluation, Reporting & Accountability

2:00 – 3:30 pm | Module 3: KPI Tracking, Reporting & Dashboards

- - Data sources and KPI measurement frequency
  - KPI dashboards, scorecards & reporting templates
  - KPI variance analysis and decisions based on trends
  - Scenario Workshop: KPI Interpretation & Response

3:30 – 3:45 pm | Afternoon Tea Break

3:45 – 4:45 pm | Module 4: Managing Underperformance & Performance Conversations

- - Identifying root causes of low performance
  - Coaching vs counseling approaches
  - How to conduct KPI review meetings
  - Performance improvement plans (PIP)

4:45 – 5:00 pm | Closing Remarks & Certificate Presentation

- - Post-seminar action checklist
  - Personal KPI commitment worksheet