2 Days – F2F | Seminar | In-house | Public
HRDCorp SBL Khas Claimable Module

OVERVIEW

The Practical HR & People Management Master Class is a comprehensive 2-day program designed to equip junior HR personnel and administrative assistants with real-world knowledge, skills, and confidence to effectively support HR operations in line with Malaysian Employment Act 1955, Industrial Relations Act, and other key employment legislations.

The course emphasizes practical applications of HR policies, compliance, people management, and employee relations within the Malaysian context. Participants will gain structured knowledge in HR administration, interviewing, employee benefits, disciplinary handling, lawful termination, and strategic HR planning, while developing interpersonal skills essential to managing people effectively.

LEARNING OBJECTIVES

By the end of the program, participants will:

• Understand the fundamentals of Malaysian labor laws and their application in daily HR operations.
• Apply effective HR administrative practices in compliance with statutory requirements.
• Gain practical skills in people management, employee engagement, and mental health awareness.
• Learn structured methods for conducting interviews, managing disciplinary issues, and handling terminations lawfully.
• Build confidence to support the HR department strategically and operationally.
• Be able to prepare reports, maintain records, and support decision-making processes effectively.

LEARNING OUTCOMES

Upon successful completion, participants will be able to:

• Interpret and apply relevant Malaysian employment laws in day-to-day HR activities.
• Handle HR documentation, employee records, and benefits administration with accuracy and compliance.
• Conduct structured interviews confidently and assess candidates effectively.
• Manage employee relations with professionalism, empathy, and legal awareness.
• Support mental health initiatives and critical situations in the workplace.
• Handle disciplinary issues and termination procedures lawfully and fairly.
• Contribute strategically to the HR function as effective junior HR executives or admin support.

LEARNING METHODOLOGY

• Expert-led Presentations – Clear explanations of Employment & Industrial Acts.
• Interactive Discussions & Q&A – Encourage participants to share real workplace issues.
• Case Studies & Role Plays – Practical scenarios on interviews, disciplinary handling, and termination.
• Group Workshops – Drafting warning letters, interview questions, HR forms, and termination checklists.
• Mini Quizzes & Exercises – Reinforce understanding of legal compliance.
• Strategic Reflection – Linking operational HR tasks with broader organizational goals.