Malaysia International Food & Beverage Conference 2024

Conference Overview

This one-day conference aims to equip food and beverage professionals in Malaysia’s hospitality sector with essential skills and knowledge to elevate operational standards and drive business success, particularly in preparation for Visit Malaysia Year 2026 (VMY2026). The event will focus on critical areas such as food hygiene, cost management, floor service excellence, and managerial role-playing. Attendees will gain practical insights from industry experts, participate in interactive sessions, and network with peers to share best practices and innovative ideas. Special emphasis will be placed on strategies to handle the anticipated influx of tourists during VMY2026, ensuring attendees are well-prepared to meet the increased demand while maintaining high standards of service and operational efficiency.

Learning Methodologies

  • Lectures: Expert presentations on key topics, providing in-depth knowledge and industry insights.
  • Interactive Workshops: Hands-on role-playing and practical exercises to develop skills and apply knowledge in real-world scenarios.
  • Case Studies: Analysis of real-world examples and success stories to illustrate best practices and innovative solutions.
  • Panel Discussions: Insights and Q&A with industry leaders, providing diverse perspectives and practical advice.
  • Networking Sessions: Opportunities to connect and share ideas with peers, fostering collaboration and knowledge exchange.

Conclusion

This one-day conference offers a valuable opportunity for hospitality F&B and Sales professionals to enhance their skills, stay updated with industry trends, and network with peers. By focusing on critical aspects such as food hygiene, cost management, floor service, and managerial operations, attendees will be better equipped to drive excellence and innovation in their establishments.

Features
  • Date
    5 November 2024
  • Time
    1 Day
  • Venue
    St. Giles Boulevard
  • Inclusion
    8 hours of conference session, 1 Executive Lunch, 2 Executive Coffee Breaks, Industry Guest Speakers, Networking sessions, Cert of Attendance
Who Should Attend
  • Restaurant Managers
  • F&B Managers/Team
  • Procurement Manager/Team
  • F&B Sales Admin
  • Accounts Manager/Team
  • Floor Supervisors
  • Catering Managers
  • Hospitality Students and Educators
  • Aspiring F&B Entrepreneurs
Entry Fee
RM1,300.00 per person
Fully HRDCorp SBL Khas Claimable
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Itinerary
8:30 AM - 8:50 AM: Registration and Networking Breakfast
  • Attendees check-in, collect conference materials, and network with industry peers.
  • Light breakfast provided, facilitating informal networking and setting a collaborative tone for the day.
9:00 AM : Welcome Address
  • Introduction by the conference organizer.
  • Overview of the day's schedule and objectives.
  • Importance of continuous learning and improvement in the F&B sector.
9:30 AM - 10:00 AM: Keynote Session - "The Future of F&B in Malaysia"
  • Introduction by the conference organizer.
  • Overview of the day's schedule and objectives.
  • Importance of continuous learning and improvement in the F&B sector.
9:30 AM - 10:00 AM: Keynote Session - "The Future of F&B in Malaysia"
  • Speaker: Renowned Industry Leader.
  • Topics Covered:
    • Emerging trends in the F&B industry: Sustainability, health consciousness, and technology integration.
    • Technological advancements and their impact on the industry, including automation and AI.
    • Strategies to stay competitive in a dynamic market, focusing on innovation and adaptability.
10:00 AM - 11:00 AM: Session 1 - "Food Hygiene and Safety: Best Practices"
  • Speaker: Food Safety Expert
  • Topics Covered:
    • Maintaining high food hygiene standards to ensure customer safety and brand reputation.
    • Overview of food safety regulations and compliance requirements, including local and international standards.
    • Case studies of successful hygiene practices from leading F&B establishments.
    • Practical tips for preventing foodborne illnesses, such as proper food handling, storage, and sanitation protocols.
11:00 AM - 11:15 AM: Morning Tea Break
  • Light refreshments provided.
  • Networking opportunity to discuss morning sessions and share insights.
11:15 AM - 12:15 PM: Session 2 - "Cost Management in F&B: Strategies for Success"
  • Speaker: F&B Financial Consultant
  • Topics Covered:
    • Techniques for managing food and labour nocosts to enhance profitability.
    • Recipe costing and portion control to ensure consistent quality and cost-efficiency.
    • Supplier negotiation and purchasing strategies to reduce expenses without compromising quality.
    • Methods to reduce waste and improve operational efficiency, including inventory management and waste reduction techniques.
12:30 PM - 1:30 PM: Lunch Break
  • Buffet lunch featuring local and sustainable cuisine.
  • Opportunity for attendees to network and discuss morning sessions.
1:30 PM - 2:30 PM: Session 3 - "Floor Service Excellence: Enhancing Customer Experience"
  • Speaker: Hospitality Service Trainer
  • Topics Covered:
    • Best practices for efficient table management and turnover to maximize seating capacity and customer satisfaction.
    • Staff allocation and scheduling to ensure optimal service levels during peak and off-peak hours.
    • Managing peak hours and reservations effectively to minimize wait times and enhance guest experience.
    • Training waitstaff for optimal performance, focusing on customer service skills, product knowledge, and upselling techniques.
    • Ensuring consistent service standards across all shifts to maintain a high level of customer satisfaction.
2:30 PM - 3:30 PM: Interactive Workshop - "Managerial Role Play in Operations"
  • Facilitator: ASK-HRD Lead Trainer
  • Activities:
    • Role-playing exercises to simulate real-life management scenarios, such as handling customer complaints, managing staff conflicts, and making operational decisions under pressure.
    • Developing problem-solving and decision-making skills through interactive and engaging scenarios.
    • Feedback and discussion on improving managerial effectiveness, with insights from experienced professionals and peer evaluations.
3:15 PM - 3:30 PM: Afternoon Tea Break
  • Light refreshments provided.
  • Networking opportunity to discuss afternoon sessions and share insights.
3:30 PM - 4:30 PM: Session 4 - "Leveraging Technology in F&B Operations"
  • Speaker: Tech Solutions Expert
  • Topics Covered:
    • Implementing online reservations and ordering systems to streamline operations and enhance customer convenience.
    • Using technology for inventory management to reduce waste, track stock levels, and optimize ordering processes.
    • Enhancing customer engagement through digital platforms, including social media, loyalty programs, and mobile apps.
    • Case studies of successful technology implementations in F&B, showcasing the benefits of digital transformation and innovation.
4:30 PM - 5:00 PM: Panel Discussion - "Insights from F&B Leaders"
  • Panelists: A diverse group of F&B leaders
  • Topics Covered:
    • Sharing experiences and best practices from various segments of the F&B industry.
    • Discussing challenges and innovative solutions to common operational issues.
    • Audience Q&A session, providing an opportunity for attendees to ask questions and gain insights from industry experts.
5:00 PM - 5:30 PM: Closing Remarks.
  • Summary of key takeaways from the conference.
  • Distribution of participation certificates to attendees.
  • Thank you note from the organizers, encouraging attendees to implement the knowledge gained and stay connected with peers.